Data We Collect

• Personal information (name, date of birth, Emirates ID, contact details)
• Health and medical information disclosed at registration
• Payment and transaction data
• Technical data from website usage

How We Use Your Data

• Membership management and administration
• Processing payments securely
• Communication regarding your membership and services
• Emergency medical situations

CCTV & Surveillance

For the safety and security of all members and staff, CCTV cameras are in operation throughout the facility at all times. By entering the premises, you acknowledge and consent to being recorded. Footage is stored securely and accessed only by authorised personnel or law enforcement when required.

Photography & Video

FITWELL HUB BODY BUILDING L.L.C. may photograph or video record training sessions, events, and gym activities for promotional, social media, and marketing purposes. Members may opt out at any time by submitting a written request to sales@fitwellhub.ae. Unless an opt-out request is received, participation in gym activities constitutes implied consent to being filmed or photographed.

We do not sell your personal data. Data is shared only with trusted service providers (Neo Mashreq payment gateway, hosting providers, and CRM systems) strictly for operational purposes.

Contact for privacy enquiries: sales@fitwellhub.ae